99.9% Uptime Guarantee
All our web hosting plans are backed by
a 99.9% uptime guarantee. However, our guarantee is pretty unique, in that
it is also covered by a Service Level Agreement.
This means, should we not meet our uptime guarantee, you will be entitled to
compensation as a result of this.
To make it simple, for the first hour of downtime in a single month, there
is no compensation. However, for each hour after the first hour of downtime,
clients will be entitled to 5.00% of their monthly subscription, credited to
their account. The amount of compensation is up to 100.00% of the clients
monthly cost.
To view our live uptime statistics, please click on the SiteUptime logo
below or
click here. The statistics will open in a new window and are updated
every 5 minutes.
Of course, we don't expect there to be much downtime, but sometimes there
needs to be to allow for server reboots and installation of security updates
etc, which helps keep our servers and your websites/data secure from
hackers.
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